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Gift Certificates

Terms & Conditions, Privacy Policy

Here is a simplified and clear breakdown of the Terms & Conditions and Privacy Policy for Leonidas-USA.

Terms & Conditions

1. General Use

  • By using the website or making a purchase, you agree to these rules.

2. Shipping & Delivery

  • Orders are shipped from Evanston, IL using FedEx or similar carriers.

  • Once an order is shipped, Leonidas-USA is not responsible for delays, losses, or damages.

  • Customers must track and receive their shipments.

  • If you provide the wrong shipping address, you will be charged a $12 correction fee.

  • To protect the chocolates from melting, they may hold shipments or require a signature.

  • Chocolates are imported fresh from Belgium and should be enjoyed within 30 days. Store them in a cool, dry place (59–65°F).

3. Orders, Cancellations & Returns

  • You can cancel an order, but only before it ships.

  • Because these are food products, all sales are final once shipped, and returns are not accepted.

4. Substitutions

  • If a specific chocolate is out of stock, they will swap it for a similar flavor or package of equal quality.

5. Satisfaction Guarantee

  • If your order arrives damaged (not related to heat or theft) or incomplete, contact us with photos to resolve the issue.

6. Pricing & Errors

  • Leonidas-USA can cancel orders and issue refunds if there was a typo or pricing error on the website.

7. Legal Information

  • The content on the website is copyrighted.

  • These terms are governed by Illinois law, and any legal disputes must be filed in Cook County, IL within one year.

Privacy Policy

1. What Information They Collect

  • They collect your name, address, email, phone number, and payment info when you register or place an order.

  • If you send a gift, the recipient's info is only used to deliver the gift, not for marketing.

2. How They Use Your Information

  • To process orders securely, improve customer service, and send newsletters (only if you opted in).

3. How They Protect Your Information

  • They use secure encryption (SSL) and safe networks to protect your data.

  • They may contact you to verify credit card info to prevent fraud.

4. Cookies

  • The site uses cookies to remember your cart and improve your experience. You can disable them in your browser, but the site might not work perfectly.

5. Sharing Your Information

  • They do not sell or trade your personal data.

  • They only share info with trusted partners (like shipping companies) who help process your order, under strict confidentiality.

6. Your Control

  • You can update or delete your account info anytime in the "My Account" section.

  • You can easily unsubscribe from marketing emails.